System Status

Following industry security advisories regarding the PHP platform, we have proactively disabled the Customer Admin Portal to perform necessary system updates and patch remediation.

• Core Services: Packages have been patched in affected systems.
• Data Safety: This is a preventive measure; all infrastructure and data remain secure.
• Next Steps: Our engineering and security teams are actively patching systems and will restore portal access as soon as updates are complete.

Information regarding the PHP advisory: https://cert.europa.eu/publications/security-advisories/2026-018

Correction: A previous version of this message incorrectly stated that all services were unaffected. This was a miscommunication in the announcement. We were aware of the issues and were working on mitigations.

Update (October 22nd): The customer portal is expected to remain offline for up to 4 weeks while we prepare a new version.