Brief interruption in rsent in the US data center

Reported

JST: 2026-09-22 18:24CET*: 2026-09-22 11:24UTC: 2026-09-22 09:24EST*: 2026-09-22 05:24

End time

JST: 2026-09-22 18:29CET*: 2026-09-22 11:29UTC: 2026-09-22 09:29EST*: 2026-09-22 05:29

Site

SaaS USA

Impact

5 minute interruption in rsent/webReader in the US data center

Status

Solved

*The time is adjusted for DST

Description

During database maintenance, an accidental misconfiguration caused a brief interruption of rsent/webReader, lasting 5 minutes, before the error was discovered and services restored.

Published: September 22, 2026